The website handbook / 05Buying a website

Website subscription or purchase: compare responsibilities before price

Compare who looks after the site after launch, which edits are included and what you keep when leaving. This makes a subscription and a purchase easier to assess.

Choose how you want to workTwo arrangements
01 / Ongoing arrangementSubscription

A recurring fee for a defined plan.

Check what is included and the exit terms.
02 / Agreed deliveryBuy the website

A project with an agreed handover.

Agree who handles hosting and future edits.
The question in both casesWho is responsible for what — after launch?
Overview

Both arrangements need a clear agreement on scope, ongoing responsibilities and what is handed over.

At a glance

The essentials,
first.

  • Ask every proposal to specify pages, features and who handles content and hosting.

  • Request examples of included edits and clear answers about support, backups and recovery.

  • Check cancellation, remaining fees and exactly which files and rights you receive when leaving.

In this guide06 sections

Assign responsibility after launch

Decide who changes hours, adds project photos, orders new pages and checks the form. If nobody in the firm has time, you need a named provider and a clear way to request work.

Subscription
Can combine the website and ongoing care in one agreement. Read the monthly fee alongside the help actually included.
Purchase
Can suit you if you want the files and will arrange hosting and edits yourself or with another provider. A one-off purchase does not make future hosting free.

Ask every provider who handles content, hosting, technical maintenance and support. Compare the same responsibilities across proposals.

Define a clear delivery

Ask the proposal to name pages, languages and features. A simple enquiry form involves different work and maintenance from booking or login. Also agree who writes copy, chooses photos and checks facts.

Example of a defined scope

“Homepage, three service pages, projects page and contact” can be checked. “Complete website” tells you less about what will be delivered.

  • Try the proposal on a phone and computer.
  • Check that contact routes work.
  • Agree how errors are corrected and who approves publication.

Prepare the brief using the website content checklist.

Clarify included edits

Ask the provider to explain “minor edits” using three concrete requests:

  • Replace a phone number.
  • Add three new project photos.
  • Build a completely new page.

Ask what is included, what costs extra and whether work is measured by request, time or another scope. Agree which channel to use and how requests are confirmed.

Timing and response times

A desired completion date is not a guaranteed response time. If you need quick help before a seasonal launch, discuss it before signing so the provider can confirm what is possible.

Check hosting and recovery

Maintenance depends on the solution. A publishing system with plugins needs different ongoing work from a static website. Ask the provider to describe the work for your particular site.

Hosting responsibilities
Who renews the domain, handles certificates, fixes hosting problems and checks connected services?
Backups
What is copied? Website files do not automatically cover mailboxes or a separate booking system.
Recovery
How does it work, and is the work included? Ask about each part the business depends on.
Reporting problems
Record whom to contact and how.

Read the exit terms

The domain’s registered holder is separate from rights to design, code, copy, images and licences. Ask for a concrete list of material and file formats that can be handed over.

  • Terms: record the minimum term, notice period and renewal process.
  • Cost: ask which fees remain at your desired exit date and whether migration help costs extra.
  • Handover: confirm when hosting ends and whether the next provider can use the files.

This gives you more to assess than a broad promise to “own the website”. Use the domain, email and hosting guide to inventory accounts and plan the change.

Compare proposals using the same questions

  • Which pages, features and languages are delivered?
  • Who handles copy, images and approval?
  • Which edits and maintenance are included after launch?
  • Who handles the domain, hosting and any email accounts?
  • What are the upfront, recurring and additional-work costs?
  • What do I receive when leaving, and what does handover cost?

Hantverksnavet offers the following arrangements:

Base
A website, domain registration, hosting, maintenance and minor edits.
Plus
Base with agreed work on local SEO, Google Business Profile and content.
Buy out
The files, with hosting arranged by you. Setup is an optional extra.

Read the current scope and prices and terms. Use the pricing guide to compare costs over the same period.

Plan your website with us.

Tell us about the business and what you need. We agree the content, hosting and price in your proposal.